COGNOiSe.com - The IBM Cognos Community

IBM Cognos Analytics Platform => Cognos Analytics => Administration and Security => Topic started by: rr.bi1212 on 08 Aug 2017 12:42:43 PM

Title: Request was rejected because the query is busy??
Post by: rr.bi1212 on 08 Aug 2017 12:42:43 PM
When few users are using Cognos 11.0.3..sometimes an error message is popping and it says "XQE-GEN-0028 your request was rejected becuase the query service is busy".
Do you know what is the reason for this error??

Advance thanks for your help
Title: Re: Request was rejected because the query is busy??
Post by: MFGF on 09 Aug 2017 02:33:04 AM
Quote from: rr.bi1212 on 08 Aug 2017 12:42:43 PM
When few users are using Cognos 11.0.3..sometimes an error message is popping and it says "XQE-GEN-0028 your request was rejected becuase the query service is busy".
Do you know what is the reason for this error??

Advance thanks for your help

Hi,

At a guess, I'd wager the heap size for the query service is set too low? Have you looked in logs\XQE to see what the query service is logging?

MF.
Title: Re: Request was rejected because the query is busy??
Post by: ukflix on 15 Nov 2018 11:04:18 AM
Good luck reading the XQE logs though  ;D
Title: Re: Request was rejected because the query is busy??
Post by: rlucas on 09 Jan 2019 07:09:23 PM
This is definitely a memory issue. Increase the query service heap size.