Text only | Text with Images

COGNOiSe.com - The IBM Cognos Community

IBM Cognos Analytics Platform => Cognos Analytics => Administration and Security => Topic started by: Kiran P on 14 Jul 2017 10:41:22 AM

Title: Issues with subscriptions in CA 11.0.6
Post by: Kiran P on 14 Jul 2017 10:41:22 AM
Hi all

In cognos analytics 11.0.6 we see a strange behavior with subscriptions. Whenever there is a body text added with the report attached to subscription the mails are not going out though the subscription status says mail was sent to x no. Of recipients . If we remove the text from mail body then mail is received successfully.

Did anyone face such a problem?

Thanks
Kiran
Title: Re: Issues with subscriptions in CA 11.0.6
Post by: dpccgf on 28 Jul 2017 11:45:11 AM
Yes, I think I am having a similar problem with scheduled reports. Although mine go to some emails with others not going.  I wonder if these are similar?
Title: Re: Issues with subscriptions in CA 11.0.6
Post by: gohabsgo on 31 Jul 2017 09:15:52 AM
Known bug.

https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI81587&myns=swgimgmt&mynp=OCSSEP7J&mync=E&cm_sp=swgimgmt-_-OCSSEP7J-_-E
Title: Re: Issues with subscriptions in CA 11.0.6
Post by: Zondor on 25 Aug 2017 05:27:59 PM
Its a known bug. But rather than jumping the gun to upgrade to Cognos 11.0.7, we are advising users to clear the body for their schedules and subscriptions.
Title: Re: Issues with subscriptions in CA 11.0.6
Post by: Kiran P on 13 Sep 2017 06:03:52 AM
Yes, at this point, we asked our users to remove the body from the subscriptions. Let's hope this is resolved in 11.0.7.

Thanks,
Kiran
Text only | Text with Images