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IBM Cognos Analytics Platform => Cognos Analytics => Reporting => Topic started by: zakatak on 09 May 2017 09:59:31 AM

Title: We can't get your schedule right now. Try again later.
Post by: zakatak on 09 May 2017 09:59:31 AM
User has 4 report views in their My Folders that have schedules on them. The user wants to change the schedules. They receive the error message "We can't get your schedule right now. Try again later." (attached photo) when they try to change 3 of the 4 schedules. They can change 1 of the 4 without problem.

I found http://www-01.ibm.com/support/docview.wss?crawler=1&uid=swg1PI65621 which seemed promising until I saw the solution...
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* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Analytic 11.0.4.0                      *
****************************************************************

We're on 11.0.5 and moving to 11.0.4.0 doesn't seem right...

Nobody else has had reported this issue, any thoughts on the cause of this? I could probably have the user remake the 3 schedules, they want to change them anyhow, but that feels more like a workaround than a fix.
Title: Re: We can't get your schedule right now. Try again later.
Post by: mt__ne on 15 Aug 2017 01:41:42 PM
I'm experiencing this same issue.  We're on 11.0.6.  Any word on what is causing this?
Title: Re: We can't get your schedule right now. Try again later.
Post by: zakatak on 17 Aug 2017 07:37:39 AM
I had the user recreate the schedules. I do not know what the cause was.