In Safari browser Getting blank page, when the user clicks on email report link.
Quote from: ora1001 on 09 May 2017 07:54:19 AM
In Safari browser Getting blank page, when the user clicks on email report link.
What version of Safari? What URL are you using for Cognos Analytics?
Can you tell us as much as you can about how things are set up? What you posted above gives us nothing at all to go on...
MF.
Thanks for your response.
Safari version: 10.0.3
Basically we ran the report and saved the report output. Then the user subscribed to that output link to be sent via email. Once the user got the email with the HTML link, i copied the URL onto the safari browser and it shows the cognos login page. But once we login it shows blank page.
The same link doesn't even get me to login screen is older safari versions like 5.0. The error is safari cant establish a secure connection to the server.
FYI: It's https link.
Version 9 is supported. Perhaps the supported software site will help.
https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues&dsrType=tsr&deliverableId=F1C726601C2F11E69AAAC4D0C72C126B&productName=Cognos+Analytics+11.0.5.0&prereqId=8BF8B7909AB111E58D0F392F274DD93A&prereqName=Apple+Safari+9&capName=Web+Browsers&isDUOnly=false&isMandatory=false&osPlatforms=spcrAllValues&duComponentIds=D015%7CD008%7CD018%7CD014%7CD013%7CD011%7CD012%7CD010%7CD006%7CD016%7CD019%7CD020%7CD021%7CD017%7CD022%7CD009%7CD007%7CS004%7CS002%7CS001%7CS003%7CM005
Quote from: Lynn on 10 May 2017 10:20:25 AM
Version 9 is supported. Perhaps the supported software site will help.
https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues&dsrType=tsr&deliverableId=F1C726601C2F11E69AAAC4D0C72C126B&productName=Cognos+Analytics+11.0.5.0&prereqId=8BF8B7909AB111E58D0F392F274DD93A&prereqName=Apple+Safari+9&capName=Web+Browsers&isDUOnly=false&isMandatory=false&osPlatforms=spcrAllValues&duComponentIds=D015%7CD008%7CD018%7CD014%7CD013%7CD011%7CD012%7CD010%7CD006%7CD016%7CD019%7CD020%7CD021%7CD017%7CD022%7CD009%7CD007%7CS004%7CS002%7CS001%7CS003%7CM005
Thank you! That helps.