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IBM Cognos Analytics Platform => Cognos Analytics => Administration and Security => Topic started by: rvmuthukumar on 28 Feb 2017 12:16:24 PM

Title: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: rvmuthukumar on 28 Feb 2017 12:16:24 PM
Hi
We have 11.0.5 in a single server installation. We have SSO enabled and working. When using IE 11 in windows 10, we see the URL added with undefined (http://<server>/ibmcognos/bi/undefined/ibmcognos/bi/undefined/ibmcognos/bi/undefined/ibmcognos/bi/?perspective=home)
This behavior is not in other version of Windows IE 11.

It was working fine during Nov 2016, and started this behavior around Dec 2016 and still exists.

IBM document clearly says the touch screen monitors are not support. Could this behavior be due that IE restrictions?

If anyone has solution for this, please share. Thank you so much.
Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: nsaxena on 01 Mar 2017 04:29:47 AM
works fine for me on IE11.

Did you check on Firefox/chrome same URL.

Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: rvmuthukumar on 01 Mar 2017 02:57:35 PM
It works fine on IE 11 if the OS is not Windows 10.
In surface and touch screen laptops having windows 10, we see the 'undefined' added to the URL.
All IE settings are present as per IBM Cognos specifications.

It works well in Chrome and Firefox though (even in surface, and laptops having windows 10 and with touch screens)

Thank you for checking and replying to my post.
Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: fputhod@cpacanada.ca on 01 Mar 2017 04:36:34 PM
I have the same issue and while working with IBM we found out that it is specific to  IE 11.0.10240.17184  it will work with other versions of IE. Such as the version coming with windows 10 cumulative updates 1607 for instance.

Oh and SSO doesn't seem to have anything to do with this issue.

Even with R5 IF2 or IF1, this still occurs. Must be something funky with that specific IE version.
Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: rvmuthukumar on 06 Mar 2017 11:00:25 AM
Thank you, FlorianP.
Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: zakatak on 13 Mar 2017 01:58:36 PM
Just came here because I'm having the same issue, but with a different IE11. IE 11.0.9600.16428 is also exhibiting the issue. And with IE 11.576.14393.0 I'm not having the issue. For me it's creating a problem because the slide out panels aren't populating. When I looked in the Developer's Tools I found that the URL source for navigation is http://myserver/ibmcognos/bi/undefined/ibmcognos/bi/undefined/ibmcognos/bi/undefined/ibmcognos/bi/js/content_apps/TeamFoldersSlideoutView.js?v=5 and receives a 404.

It's the oddest thing, but I can probably live with recommending Chrome over IE.
Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: jbertrand on 16 Aug 2017 08:05:11 PM
I can confirm we're seeing this on 11.0.6 with IE version 11.0.10240.17443.

The IE version on Windows Server 2012 works fine. As does Chrome.

Title: Re: CA 11.0.5 - SSO enabled - IE 11 Windows 10 adding ibmcognos/bi/undefined in URL
Post by: gohabsgo on 03 Oct 2017 10:16:35 AM
Is there a version beyond 10240.17443 that people have gotten to work on Windows 10?

We have some users affected.

Thanks,
-D