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IBM Cognos Analytics Platform => Cognos Analytics => Content Explorer - Portal => Topic started by: zakatak on 24 Feb 2017 11:05:30 AM

Title: Team Content Icons Missing in IE
Post by: zakatak on 24 Feb 2017 11:05:30 AM
Greetings, I'm not a frequent user of Cognoise, so I will apologize in advance if I make a mistake. I've tried searching for a resolution to an odd situation but have yet to find anyone else having it.

What's the backstory?
We are attempting to move from Cognos 10.2.1 to Cognos Analytics (11.0.5). Prior to adventuring down this path I augmented years of experience with a course on Cognos Administration in Cognos Analytics/11 which involved installing Cognos Analytics and configuring many options.

I replaced my development environment (I'm the only "BI" resource so if I'm not developing, nobody is) with Cognos Analytics. Then I migrated the entire content store from production (10.2.1) to development (11.0.5). For the most part things seem pretty good, LCM has been an asset when comparing environments, and all-in-all it seems that users should still be able to get the same reports.

So where's the issue?
When I go to CA from my computer in IE, I do not see icons for Team content entries. Folders look the same as reports or packages. When I use any other browser (Chrome, Firefox, Edge) I see the icons. When I use IE on a different computer, I see the icons. For the most part I'm willing to blame computer gremlins and just use a different browser. BUT my experience tells me that somebody important will have this same issue and will not want to change browsers. So any ideas on what might be causing it?

Extra information
Title: Re: Team Content Icons Missing in IE
Post by: AnalyticsWithJay on 24 Feb 2017 12:24:04 PM
Try this:

http://www-01.ibm.com/support/docview.wss?uid=swg21992627

1. On Internet Explorer 11, click the 'Tools' icon in the top right hand corner.
2. Click 'Internet Options' from the available list.
3. Under the 'Security' tab, click 'Custom level...'.
4. Under the sub-heading 'Miscellaneous', view the 'Display mixed content' section and point it to 'Enable'.
Restart your web browser after the above changes have been made as well as your Cognos service.
Title: Re: Team Content Icons Missing in IE
Post by: zakatak on 24 Feb 2017 03:18:13 PM
QuoteSome settings are managed by your system administrator.

Now to persuade him to let me override these settings...mwahahaha