Testing Cognos 11 install for potential upgrade from 10.2 ( Linux RHEL7 with Apache ).
Initially installed with Gateway component ( then without ) I'm coming up against this in my browser when I start the service and browse to http://<server>/ibmcognos/bi
A failure occurred while retrieving the installation environment.
Some features may not be available. The root cause is the following:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body>
<h1>Not Found</h1>
<p>The requested URL /ibmcognos/bi/v1/configuration/keys/Glass/installMode was not found on this server.</p> </body></html>
When I look on the server the <cognos home>/webcontent/bi/v1 folder simply doesn't exist ( which I would expect it too ).
Am I missing something totally obvious with the installation as this directory structure is simply missing ?
Quote from: Pacman73 on 08 Feb 2017 06:55:57 AM
Testing Cognos 11 install for potential upgrade from 10.2 ( Linux RHEL7 with Apache ).
Initially installed with Gateway component ( then without ) I'm coming up against this in my browser when I start the service and browse to http://<server>/ibmcognos/bi
A failure occurred while retrieving the installation environment.
Some features may not be available. The root cause is the following:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body>
<h1>Not Found</h1>
<p>The requested URL /ibmcognos/bi/v1/configuration/keys/Glass/installMode was not found on this server.</p> </body></html>
When I look on the server the <cognos home>/webcontent/bi/v1 folder simply doesn't exist ( which I would expect it too ).
Am I missing something totally obvious with the installation as this directory structure is simply missing ?
Hi,
That URL looks suspect to me. I'd expect to see a URL in the form
http://<server>:9300/bi/
If you need to use a gateway (and therefore a web server) there's a quite involved process to follow to set up the web server with appropriate redirects. Using the URL I suggested is a simple alternative...
Cheers!
MF.
Thanks for that, I've now got it working.
I think I was slightly confused with the need for a Gateway ( having installed and admin'd Cognos 8, 9 and 10 )..
I've turned off Apache and used the :9300/bi URL which works fine ...
I will probably have to configure a Gateway server at some point ( need for external web access ) but I'll save that for another day !