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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: jim.grey on 19 Jan 2017 02:06:30 PM

Title: Changing the name of a distribution list or contact
Post by: jim.grey on 19 Jan 2017 02:06:30 PM
We use distribution lists and contacts routinely for scheduled report delivery.  If any change is made to the name of the distribution list or contact, all of the schedules have to be updated.  Does anyone know of a way to avoid having to perform this maintenance every time?  It's resource intensive and prone to error.
Title: Re: Changing the name of a distribution list or contact
Post by: bensah on 20 Jan 2017 04:38:02 AM
Please create email groups and add the email group id to the scheduler.
Title: Re: Changing the name of a distribution list or contact
Post by: jim.grey on 20 Jan 2017 08:44:08 AM
Thanks for your reply.  Perhaps you can clarify.  Is there a difference between an 'email group' and a distribution list?  Is there a difference between the 'group ID' and the name of the distribution list?

For example, we have a distribution list called Alumni Relations that contains nine users.  In our schedules we use Alumni Relations as the email recipient.  This all works perfectly until they want the name changed to Alumni and Parent Relations.  If I change the name of the distribution list, all of the schedules fail unless we go back into each one and update the recipient.  This is tedious and, all too often, something gets missed and creates a headache.
Title: Re: Changing the name of a distribution list or contact
Post by: bdbits on 23 Jan 2017 05:25:39 PM
If this is an AD group, change only the Display Name to whatever flavor of the moment has been requested. Leave the alias alone and use that as the recipient on the schedule. I don't think Cognos will resolve the alias to the Display Name so it should stick, but I cannot test this at the moment.