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Legacy Business Intelligence => COGNOS ReportNet => Report Studio => Topic started by: bonniehsueh on 16 Nov 2007 11:47:10 AM

Title: Popup Blockers preventing export to Excel
Post by: bonniehsueh on 16 Nov 2007 11:47:10 AM
Even after people disable the popup blocker on their toolbar, they still cannot export to excel.

Other than removing the toolbars that have the pop up blocker feature (ie yahoo, google,etc. ) completely are there any other ideas to avoid impacting exports?
Title: Re: Popup Blockers preventing export to Excel
Post by: schatzer on 28 Nov 2007 10:59:17 AM
See the attached instructions we send out to every new user.  We also have these documents on our Portal page in case employees get new computers or upgrade to IE7. 

I will post IE6 instructions to this reply and then IE7 to my next reply.
Title: Re: Popup Blockers preventing export to Excel
Post by: schatzer on 28 Nov 2007 11:00:19 AM
See the attached IE7 Instructions.