Hi Guys,
Haven't found this scenario here or googling it. I'm stumped! Any clues?
I have access to 3 environments (all as administrator, all running same version of c 10.2.2).
I can open up all studios fine on DEV. The other 2, nothing happens when I click to launch them (WS, WSA, QS, RS -- all the same). No errors.
CTL-Click brings up some "map with bing" options on the dud environments. CTL-CLICK opens up fine in the good one.
I've trusted all 3 environments. I've set up compatibility to old. I've disabled pop-ups.
I've changed browser security to low. I've tried referencing by server name and alias, with fully qualified domain, and none. I can't crack it!
Other people in organisation are OK. This is a new laptop...
Same thing experienced with Mozilla and IE.
Anything you can think for me to check would be most appreciated, thank you!
:'(
wendy.
UPDATE! NO LONGER STUMPED ;)
I ended up logging on to other people's IE as myself, same thing.
I then got another admin to try with his credentials, and guess what? Same issue!
Turns out they just hadn't really used the studios in past 2 days, so didn't know it wasn't working!
So sorry to have troubled you.
The issue was two-fold:
1) in IIS, someone had changed the redirects on the default website to the full ISAPI address (down to .dll), this
2) propogated down to the ibmcognos virtual directory too
So we:
1) changed the top-level re-direct in IIS to .../ibmcognos; and
2) took off the re-direct at the VD level
Restarted IIS and... bingo!
Not deleting thread just in case it gives others a clue for future issues :)
thanks all.