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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: cognoslearner1 on 10 Oct 2016 10:00:06 PM

Title: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: cognoslearner1 on 10 Oct 2016 10:00:06 PM

Hi All,

I have a report on the prod server which throws immediately error when I try to run the report  RSV-BBP-0028 the secondary request failed.
However the same report version exists on dev test environments where it runs successfully without any error. What may be the cause ?

Thanks,
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: MFGF on 11 Oct 2016 02:07:51 AM
Quote from: cognoslearner1 on 10 Oct 2016 10:00:06 PM
Hi All,

I have a report on the prod server which throws immediately error when I try to run the report  RSV-BBP-0028 the secondary request failed.
However the same report version exists on dev test environments where it runs successfully without any error. What may be the cause ?

Thanks,

Does your report contain any javascript?

MF.
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: cognoslearner1 on 11 Oct 2016 08:41:29 AM

I am not sure about this. I am from server support. I will check with developers. Does that make any difference ?
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: MFGF on 11 Oct 2016 09:06:15 AM
Quote from: cognoslearner1 on 11 Oct 2016 08:41:29 AM
I am not sure about this. I am from server support. I will check with developers. Does that make any difference ?

It might...

http://www-01.ibm.com/support/docview.wss?uid=swg1PI49399
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: cognoslearner1 on 12 Oct 2016 09:39:25 AM

Thank you for the reply.

Actually same version of the report is running in test and UAT.  So I think it might not be java script problem.
I will check with dev team as well on the java script.

Many thanks.
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: cognoslearner1 on 29 Nov 2016 07:01:32 AM
No report does not have java script.. Does any one have idea why this might be causing issue only on prod server ? We have same report on all environments but its running fine everywhere. :(

We are using C10.2.2 FP6

Pls suggest..

Many Many Thanks.
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: bdbits on 29 Nov 2016 10:37:21 AM
Are all your servers running on the same build down to service pack and any hot fixes applied?
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: Dhruv on 08 Dec 2016 06:08:56 AM
Hello Cognoslearner1,

Authentication also cause such error. Can you please verify which Namespace Authentication are you using into cognos and login account that you have is part of it or not!
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: cognoslearner1 on 09 Jan 2017 05:21:25 AM
Hi Dhruv,

I am using LDAP as the authentication provider and user is part of it. But Still we are getting an error. Planning to open a PMR with IBM.

Thanks,
Cognoslearner1
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: Kiran P on 04 Jan 2018 07:05:17 AM
Hi,
Was there any solution identified for this problem?
I have a report built in 10.2.2 and used in a workspace. There is no javascript in the report. In 10.2.2 it was working fine. But when we migrated it to v11.0.6, I am getting the 'secondary request failed' error.

Any help is appreciated.
Thanks,
Kiran
Title: Re: Cognos report getting error RSV-BBP-0028 the secondary request failed.
Post by: Dhruv on 09 Mar 2018 03:29:01 PM
You can try truncate cmcapacity table and restart cognos service. This might help.
Also, Please remove content from temp folder before you restart cognos service.
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