COGNOiSe.com - The IBM Cognos Community

IBM Cognos 10 Platform => Cognos 10 BI => Cognos for MS Office => Topic started by: Elysa on 29 Jul 2016 01:47:42 AM

Title: can't log on ibm cognos at my office
Post by: Elysa on 29 Jul 2016 01:47:42 AM
hi..
I have question, why I can't log on ibm cognos at my microsoft office ? how to solving in the case? please
Title: Re: can't log on ibm cognos at my office
Post by: MFGF on 29 Jul 2016 05:28:46 AM
Quote from: Elysa on 29 Jul 2016 01:47:42 AM
hi..
I have question, why I can't log on ibm cognos at my microsoft office ? how to solving in the case? please

Hi,

You really haven't given us much to go on here. All we know is you can't log in. We don't know how that is manifesting itself though - error, no login page, recurring login page,, incorrect login, something else? We don't know what version of Cognos BI you are using or what version of MS Office you are using. We don't know how (or even if) authentication is defined for your Cognos instance.

Imagine I posted saying "I can't log in to my laptop. Please tell me how to solve this". You wouldn't know how to help me because I would have given you no real details to work with. It's no different here - we need as many details as you can give us to be able to help you...

MF.
Title: Re: can't log on ibm cognos at my office
Post by: Elysa on 01 Aug 2016 12:45:14 AM
sorry,

but i have solve for this case, thanks