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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: norakmal.hakim on 16 Mar 2016 01:27:09 AM

Title: Export Package Jobs Stuck in "Pending"
Post by: norakmal.hakim on 16 Mar 2016 01:27:09 AM
Hi!

I create a new export package to export my reports for deployment in the production environment. However it's stuck at pending for a long time and numerous measures such as restarting the BI servers and such did nothing.

Do you guys have any idea why this is the case? :D
Title: Re: Export Package Jobs Stuck in "Pending"
Post by: Suresh Reddy on 16 Mar 2016 04:48:31 AM
Hi Hakim,

This can be happen due to many reasons.

- your scheduling service is having some issue.
- many report are running at that instance due to that dispatcher unable to take this request.
- Memory allocation issue on installation or deployment location.

Restart your CM and BI in sequence so that it can clear all existing BIBUS process on server, then try again.

-Suresh.