Print Page - Chrome won't login to cognos IE no problem

Title: Chrome won't login to cognos IE no problem
Post by: ilikebundy on 11 Mar 2016 12:54:51 AM

Cognos 10.2.1 on MS Server 2012
MS Server 2012 using AD_Lite
IIS v8

Login runs through a custom namespace.
IE has no issue - login to Cognos and run reports

Chrome gets login
Pass username and password
Screen flashes and then back to login

The only thing that I can see it appears that chrome is dropping the cookie with the auth. token

IE works perfectly?

Any ideas?

Title: Re: Chrome won't login to cognos IE no problem
Post by: Suresh Reddy on 11 Mar 2016 02:38:06 AM

Hi,

Try to apply below settings for Chrome and check again.

Cookies: Allow local data to be set
Images: Show all images
JavaScript: Allow all sites to run JavaScript
Pop-ups: Allow all sites to show pop-ups

As per product advice Chrome is not a supported browser.. ;)

Suresh.

Title: Re: Chrome won't login to cognos IE no problem
Post by: Michael75 on 11 Mar 2016 04:10:14 AM

QuoteAs per product advice Chrome is not a supported browser.

Not so. As per IBM Cognos documentation http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1330380859450&osPlatform=Windows#sw-17 (http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1330380859450&osPlatform=Windows#sw-17), Chrome "41 and future versions, releases and fix packs" is a supported browser for Cognos 10.2.1.

Title: Re: Chrome won't login to cognos IE no problem
Post by: ilikebundy on 11 Mar 2016 04:25:40 AM

Thanks Suresh Reddy

I have already applied the settings that you suggested as per IBM Cognos browser recommended settings.
Chrome has limited support - It will display the workspace but you cannot get the Cognos Administration page

If I set Anonymous to true in the IBM Cognos Config - Chrome works.
Its strange that IE is fine and only Chrome is not authenticating?

COGNOiSe.com - The IBM Cognos Community

IBM Cognos 10 Platform => Cognos 10 BI => Security => Topic started by: ilikebundy on 11 Mar 2016 12:54:51 AM