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IBM Cognos 10 Platform => Cognos 10 BI => Framework Manager => Topic started by: Kishore_Gowda on 05 Feb 2016 08:26:56 PM

Title: Non Admin login problem
Post by: Kishore_Gowda on 05 Feb 2016 08:26:56 PM
Hi all, when i login cognos connection through a non-administrator user and click on public folders i get the following error

CM-REQ-4158

The search path "storeID("")" is invalid. An object may contain invalid syntax, or an unsupported character, or the user account in the namespace may not have sufficient privileges. Check the object to ensure that the target destination location does not contain special characters.

Details
DPR-ERR-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2016-02-06-07:48:38.606-#1


i have removed 'everyone' from the system administration in the security tab and added the user i want

Title: Re: Non Admin login problem
Post by: bus_pass_man on 07 Feb 2016 02:34:31 PM
You might want to start your troubleshooting by going into the log file and finding out what is recorded there.  The information in the log might give you some idea about the nature of the problem and what sorts of actions to take

"To find out about the actual error though an administrator with file access to the server log (cogserver.log) will need to search that log for the SecureErrorID given in the on-screen message.

Note: on multi-node installs, all logfiles from Application Tier installs will need to be searched.

Example: Search for "SecureError" or the timestamp-error number combination as per the error message"

http://www-01.ibm.com/support/docview.wss?uid=swg21344157

Here's a technote that mentions that error.
http://www-01.ibm.com/support/docview.wss?uid=swg21655536

Here's a topic where that error is mentioned.  I didn't read it but it might be helpful.
http://www.cognoise.com/index.php?topic=22614.0

Cognos troubleshooting guide
http://www-01.ibm.com/support/docview.wss?uid=swg27042003

If your organization has a service contract that might be useful too.

Hope that helps