Hello Everyone,
I've got a Customer who is experiencing an error when navigating to the Access Tables in CAC:
Unable to perform action.
Automation error
The object invoked has disconnected from its clients.
The PEL shows the following:
{1626A474-027B-48A9-86B3-3C354170E301} 1 2015-12-01 10:51:15.606 UTC +0 EAdminUI_10 10.1.2688.0 pgAccessTables PopulateGridsDListsAndDCubes 370 ACE2_10.Model -2147467259 Unknown error domain\user domain\machine None\None None\None 6972 19192
{764924BF-E9C5-4CFF-8EEC-B05DE9D1A990} 1 2015-12-01 10:51:24.866 UTC +0 EAdminUI_10 10.1.2688.0 frmMain NodeClick 2110 EAdminUI_10 -2147417848 Automation error~The object invoked has disconnected from its clients. domain\user domain\machine None\None None\None 6972 19192
Anyone experienced this before? Any ideas?
Further to this: both servers and client machines have been updated to FP4 from FP3.
Many thanks,
Dev
The first thing I would check is that all servers are in fact patched to the same version. I had a similar error and though we had applied the patch it didn't seem to move the version up, so either we didn't do the work as we thought or there was an install issue (most likely the former (PEBCAK)). After identifying the mismatched server we reapplied the patch and everything was fine.
After that I would check the settings in Cognos Configuration to ensure that all settings are still intact.
Thanks for the tips, Danno, I'll give that a shot.