COGNOiSe.com - The IBM Cognos Community

IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: Yunus on 28 Sep 2007 10:37:54 AM

Title: Cognos Citrix Issues
Post by: Yunus on 28 Sep 2007 10:37:54 AM
I am having problems running both Cognos 8 BI Server and a Citrix Client on the same machine.  I can install and run Cognos just fine but if I install the Citrix Streaming Client 1.1 Cognos refuses to work.  The service appears to start correctly but gives me an error saying the gateway is configured incorrectly or the service failed to start.

I ran netstat thinking that perhaps Citrix was conflicting on port 9300 (default dispatcher port) but didnt see anything.  I have tried uninstalling and reinstalling more times than I care to remember.

Has anyone run into this problem before or have a solution to it?

Thanks
Title: Re: Cognos Citrix Issues
Post by: bpeterson on 26 Oct 2007 12:53:19 PM
are defining the gateway / dispatcher paths by DNS or TCPIP? Try defining with the opposing (e.g. currently using TCPIP switch DNS)