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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: pankajpandey on 28 Oct 2015 02:34:46 AM

Title: Cognos Installation Error
Post by: pankajpandey on 28 Oct 2015 02:34:46 AM
Hi All,

I am getting below error in Cognos Configuration while starting Cognos services :

'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
CM-CFG-5084 An error occurred while reading the startup configuration file.
15:32:51, 'com.cognos.pogo.bibus.SOAPMessageOutputter', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
CAM-CRP-1093 Unable to read the contents of the keystore 'C:/Program Files/ibm/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector
Title: Re: Cognos Installation Error
Post by: MFGF on 28 Oct 2015 06:43:48 AM
Quote from: pankajpandey on 28 Oct 2015 02:34:46 AM
Hi All,

I am getting below error in Cognos Configuration while starting Cognos services :

'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
CM-CFG-5084 An error occurred while reading the startup configuration file.
15:32:51, 'com.cognos.pogo.bibus.SOAPMessageOutputter', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
CAM-CRP-1093 Unable to read the contents of the keystore 'C:/Program Files/ibm/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector

Is this the first time you have installed on this server or is it an install in a location where there was an existing Cognos BI instance?

Looks to me like a JRE incompatibility:

http://www-01.ibm.com/support/docview.wss?uid=swg21338799

Cheers!

MF.
Title: Re: Cognos Installation Error
Post by: MFGF on 28 Oct 2015 06:47:19 AM
Oh, and please don't create entries in the calendar for posts on Cognoise. If you want to know how to create a new post, please read the FAQs post below (FAQ #3):

http://www.cognoise.com/index.php/topic,27563.0.html

MF.