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Planning & Consolidation => COGNOS Planning => Topic started by: kivlind on 15 Apr 2015 03:11:39 PM

Title: One User (me) Locked Out of Cognos Planning 10.1.1
Post by: kivlind on 15 Apr 2015 03:11:39 PM
Hello,

My 'regular' user is unable to launch contributor. My SU account is working just fine. No other known user issues either coming my way.

I was working on adjusting security (A/D style) and it wasn't responding. Something with my ID seems to have died. This is a new install and happened before. During testing we just rebooted and restarted the services. Is there anyway to 'cleanse' this ID without doing a reboot? It seems to be only affecting my 'regular' user account.

Thanks,
DK
Title: Re: One User (me) Locked Out of Cognos Planning 10.1.1
Post by: kivlind on 20 Apr 2015 10:12:03 AM
We solved this but restarting the services that were controlled by the service account. Issue resolved.