Hi,
I have a report which takes 5 seconds in browser mode, but running it from IPAD or Android Smartphone, can take up to 1 minute.
Do you encounter the same performance issues with the mobile application? Any way to improve it?
Thanks !
Quote from: ordotan on 24 Mar 2015 05:50:40 AM
Hi,
I have a report which takes 5 seconds in browser mode, but running it from IPAD or Android Smartphone, can take up to 1 minute.
Do you encounter the same performance issues with the mobile application? Any way to improve it?
Thanks !
Is it an Active Report? Do your mobile devices connect through a VPN?
MF.
It isn't an active report, and yes, it is connecting thru VPN
Are you using the iOS/Android app, or just hitting the URL in the mobile browser?
Is it a complex or highly-formatted report?
How much bandwidth do mobile users have back to your network?
How long does it take if you run it with a local mobile device ( ;D) directly connected with the internal network?
I'm using the mobile application. When using the mobile browser, the performance is even worse, as even navigating between folders is really-really slow.
I had stripped down from the report all complex items
How can I check the bandwidth configuration?
Due to security reasons, I don't have the privilege to connect directly...
Bandwidth would be something your networking people should be able to tell you.
Is there anybody who can test a local, internal connection?
I am increasingly suspicious the issue is something with either the speed of the link itself, or with the vpn configuration. But it is just a guess. A local test could help clarify that.