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IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: EarthDog on 20 Mar 2015 02:50:15 AM

Title: Export to Excel window closes automatically in Internet Explorer
Post by: EarthDog on 20 Mar 2015 02:50:15 AM
Cognos 10.2.1 FP6
IE 11

In most users , when they export to excel the window that alloes for open/save closes automatically.

You can still press ctrl-J and open downloads and find the file.

Is this a known bug or something , i cant find anything related.

Anyone else experiencing this?
Title: Re: Export to Excel window closes automatically in Internet Explorer
Post by: Michael75 on 20 Mar 2015 07:36:18 AM
I'm assuming you've already checked your IE Pop-up Blocker settings?
Title: Re: Export to Excel window closes automatically in Internet Explorer
Post by: EarthDog on 20 Mar 2015 07:43:18 AM
Quote from: Michael75 on 20 Mar 2015 07:36:18 AM
I'm assuming you've already checked your IE Pop-up Blocker settings?

yeap + compatibility mode , file download options
Title: Re: Export to Excel window closes automatically in Internet Explorer
Post by: erikb10 on 23 Mar 2015 03:36:46 PM
This may be the wrong answer.

But for excel issues I have all my users add the Cognos URL to their intranet zone in IE and set the security level to medium low, just for the intranet zone. 

Otherwise I find that when you attempt to get excel output, the window pops and closes without ever seeing the spreadsheet. 
Title: Re: Export to Excel window closes automatically in Internet Explorer
Post by: EarthDog on 24 Mar 2015 01:58:41 AM
Quote from: erikb10 on 23 Mar 2015 03:36:46 PM
This may be the wrong answer.

But for excel issues I have all my users add the Cognos URL to their intranet zone in IE and set the security level to medium low, just for the intranet zone. 

Otherwise I find that when you attempt to get excel output, the window pops and closes without ever seeing the spreadsheet.

Will try/check also this.