Hi Guys,
I've installed and configured cognos 10.2.2 64 bit on single linux machine. Previously we were using 10.1.1. When I click on query studio it asks for package and once I select package it gives below error.
Unable to execute the request because there were no connections to the process available within the configured time limit.
Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
[reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
[warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler
[do_warp] com.cognos.pogo.handlers.logic.ChainHandler
[warpmta] com.cognos.pogo.reportservice.ReportServerHandler
Not sure what's causing this issue. Also I can see below error message is getting generated repeatedly in cogserver.log.
Audit.Other.dispatcher.DISP.pogo pogo com.cognos.pogo.reportservice.ProcessManager Failure
<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message>
<message><messageString>Process BIBusTKServerMain failed to start properly.</messageString></message></messages>
External Report Server process BIBusTKServerMain cannot be startedProcess BIBusTKServerMain failed to start properly.
java.io.IOException: Process BIBusTKServerMain failed to start properly.
at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:182)
at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:125)
at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)
at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)
at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)
at com.cognos.pogo.reportservice.RSComponentFactory.newProcessFacade(RSComponentFactory.java:76)
at com.cognos.pogo.reportservice.ProcessManager.createProcessFacade(ProcessManager.java:516)
at com.cognos.pogo.reportservice.ProcessManager.startProcess(ProcessManager.java:492)
at com.cognos.pogo.reportservice.ProcessManager.startProcessesDueToCapacity(ProcessManager.java:387)
at com.cognos.pogo.reportservice.ProcessManager.safeRun(ProcessManager.java:345)
at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)
Also I can see below error message while starting cognos service.
DISP 6100 1 Audit.Other.dispatcher.DISP.pogo pogo com.cognos.pogo.reportservice.ProcessManager
Failure <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message>
<message><messageString>Process BmtMDProviderMain failed to start properly.</messageString></message></messages>
External Report Server process BmtMDProviderMain cannot be startedProcess BmtMDProviderMain failed to start properly.
java.io.IOException: Process BmtMDProviderMain failed to start properly.
at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:182)
at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:125)
at com.cognos.metadataService.bibusHandler.mdprovider.MDProviderProcess.start(MDProviderProcess.java:58)
at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)
at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)
at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)
at com.cognos.metadataService.bibusHandler.mdprovider.MDProviderProcessFacade.<init>(MDProviderProcessFacade.java:61)
at com.cognos.metadataService.bibusHandler.mdprovider.MDProviderComponentFactory.newProcessFacade(MDProviderComponentFactory.java:52)
at com.cognos.pogo.reportservice.ProcessManager.createProcessFacade(ProcessManager.java:516)
at com.cognos.pogo.reportservice.ProcessManager.startProcess(ProcessManager.java:492)
at com.cognos.pogo.reportservice.ProcessManager.startInitialProcesses(ProcessManager.java:366)
at com.cognos.pogo.reportservice.ProcessManager.start(ProcessManager.java:297)
at com.cognos.metadataService.bibusHandler.mdprovider.MDProviderProcessManager.start(MDProviderProcessManager.java:77)
at com.cognos.metadataService.bibusHandler.MDSRVHandler.start(MDSRVHandler.java:324)
at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:88)
at com.cognos.pogo.services.DispatcherServices.start(DispatcherServices.java:210)
at com.cognos.pogo.services.DispatcherServices.continueStartup(DispatcherServices.java:466)
at com.cognos.pogo.services.DispatcherServices.configure(DispatcherServices.java:158)
at com.cognos.pogo.contentmanager.coordinator.RefreshController.composeAndConfigureServices(RefreshController.java:122)
at com.cognos.pogo.contentmanager.coordinator.RefreshController.run(RefreshController.java:82)
at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.startConfiguration(BootstrapConfigurePublish.java:151)
at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.checkConfiguration(BootstrapConfigurePublish.java:130)
at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.access$000(BootstrapConfigurePublish.java:34)
at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish$ConfigurationCheckTask.safeRun(BootstrapConfigurePublish.java:122)
at com.cognos.pogo.util.threads.SafeTimerTask.run(SafeTimerTask.java:40)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)
And while shutdown it gives below error.
com.cognos.pogo.async.service.connection.bibustkserver.BIBusTKServerConnectionFactory-queryProcessManager-ProcessReaper
DISP 6100 1 Audit.Other.dispatcher.DISP.pogo pogo com.cognos.pogo.reportservice.ProcessFacade
Failure <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message>
<message><messageString>Failed to send HTTP request or read HTTP response</messageString></message></messages>
Query Service - V5DataServerProcessFacade.sendStop failure. Failed to send HTTP request or read HTTP response
java.io.IOException: Failed to send HTTP request or read HTTP response
at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.java:796)
at com.cognos.pogo.http.ServerConnection.sendRequest(ServerConnection.java:252)
at com.cognos.xqebifw.cubingservices.CubingServicesComponentFactory$V5DataServerProcessFacade.sendStop(CubingServicesComponentFactory.java:392)
at com.cognos.pogo.reportservice.ProcessReaper.destroyProcesses(ProcessReaper.java:183)
at com.cognos.pogo.reportservice.ProcessReaper.safeRun(ProcessReaper.java:237)
at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at java.net.Socket.<init>(Socket.java:425)
at java.net.Socket.<init>(Socket.java:280)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:122)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
at com.cognos.pogo.http.ServerConnection.executeMethodSynchronously(ServerConnection.java:825)
at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.java:777) ... 5 more
If anyone have any idea, please guide me on this.
Thanks,
Prashant
This issue lies in linux library files. BIBusTKServerConnectionFactory need 32 bit linux libraries as well. Have installed that and all errors wiped off. Now all the things are working fine.
Thanks,
Prashant