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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: craigalaniz on 19 Dec 2014 10:19:02 AM

Title: Cognos 10.2.1 Gets Hung up a lot
Post by: craigalaniz on 19 Dec 2014 10:19:02 AM
Good Day All

Since we upgraded to Cognos 10.2.1 form 10.1, Cognos seems to get hung up a lot where reports just "spin and spin". The only thing that fixes this is restarted the service.

Has anyone else experienced this or know why it happens?

Thanks

Craig
Title: Re: Cognos 10.2.1 Gets Hung up a lot
Post by: cognostechie on 19 Dec 2014 11:20:19 AM
Yes we have. It used to happen frequently because there were some very slow reports which were consuming lot of resources and
they used to consume the entire bandwidth resulting in other reports 'waiting' for a process to become available. Lot of times, that hourglass spinning doesn't really mean that the report is running because it is simply waiting to start running.