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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: Cognos8 on 19 Dec 2014 04:10:08 AM

Title: Graphical page access issue for normal user
Post by: Cognos8 on 19 Dec 2014 04:10:08 AM
we have Cognos 10.2, recently we upgrade this to Cognos 10.2.2. With this Cognos admin can see the graphical page by launching Web url. normal user could not see in this way. But when normal user launches aPPLICATION url he is able to view the graphical page. Please provide the possible solution.
Title: Re: Graphical page access issue for normal user
Post by: MFGF on 19 Dec 2014 04:13:20 AM
Quote from: Cognos8 on 19 Dec 2014 04:10:08 AM
we have Cognos 10.2, recently we upgrade this to Cognos 10.2.2. With this Cognos admin can see the graphical page by launching Web url. normal user could not see in this way. But when normal user launches aPPLICATION url he is able to view the graphical page. Please provide the possible solution.

What does "Cognos admin can see the graphical page by launching Web url" mean? What graphical page? What web url?  What do you mean by APPLICATION url? What do you mean by "graphical page"?

Please provide some details to allow us to understand your issue :)

MF.
Title: Re: Graphical page access issue for normal user
Post by: Cognos8 on 29 Dec 2014 07:58:06 AM
Issue is resolved by clearing the cookies.

"Cognos admin can see the graphical page by launching Web url - when you launch cognos url  user could not see the graphical image but admin can view

Application uRL : Intead of Cognos web url can launch cognos page ly using dispatcher usrl. But all the graphic image folder has to be moved to app tier.