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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: rashmi.cognos on 06 Dec 2014 10:57:23 AM

Title: multiple installations on same server issues
Post by: rashmi.cognos on 06 Dec 2014 10:57:23 AM
Hi,

we have 8.4 and 8.0 versions installed on same server,  into same disk and directory. 8.0 is not running while 8.4 is up and in use. We get DPR-ERR-2056 regularly in 1-2 scheduled reports. We have tried almost all possilbe options but still get this error on a daily basis. We are suspecting the issue could be multiple installations. Please suggest.

We have checked logs thoroughly many times but got no hint.

Thanks
Title: Re: multiple installations on same server issues
Post by: MFGF on 11 Dec 2014 09:59:14 AM
Quote from: rashmi.cognos on 06 Dec 2014 10:57:23 AM
Hi,

we have 8.4 and 8.0 versions installed on same server,  into same disk and directory. 8.0 is not running while 8.4 is up and in use. We get DPR-ERR-2056 regularly in 1-2 scheduled reports. We have tried almost all possilbe options but still get this error on a daily basis. We are suspecting the issue could be multiple installations. Please suggest.

We have checked logs thoroughly many times but got no hint.

Thanks

Did you configure 8.0 and 8.4 to use different ports? Are they using different web server aliases? Different content store databases?

MF.