Print Page - Active Report won't open after upgrading to 10.2.1 FP5

Title: Active Report won't open after upgrading to 10.2.1 FP5
Post by: Bek on 03 Dec 2014 05:39:54 PM

We've just upgraded our Dev environment to 10.2.1 FP5 and now can't open Active Reports

Error message:
Unable to get property 'getAttribute' of undefined or null reference mhtml:http://www...........................?b_action=rc&rsid=3640&f=MTY1MTMwOTA6ZHIHamxqc0N3ak04d3ZHan(it goes on like this for a while.)

Has anyone else had the same problem?

Title: Re: Active Report won't open after upgrading to 10.2.1 FP5
Post by: Cognos KW on 04 Dec 2014 08:37:48 AM

Clear the Browser cache. :)

Title: Re: Active Report won't open after upgrading to 10.2.1 FP5
Post by: Bek on 04 Dec 2014 06:16:31 PM

Thanks Kanul

We actually worked out that there was no data for that active report available in the environment we were testing in. Once the data was loaded, the issue disappeared

:)

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IBM Cognos 10 Platform => Cognos 10 BI => Active Reports => Topic started by: Bek on 03 Dec 2014 05:39:54 PM