Print Page - Problem while starting Report server

Title: Problem while starting Report server
Post by: cognoslearner1 on 26 Nov 2014 05:27:23 AM

Hi All,

I am able to start the content manager . But when I try to start the Report server I get the below error.
'com.cognos.pogo.services.DispatcherServices', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

I found these in logs,
ERROR [om.cognos.pogo.services.DispatcherServices] main: Service did not stop in timely fashion: dispatcher
2014-11-26 11:22:56.254 ERROR [cognos.pogo.services.DefaultHandlerService] stopper-graphicsService: problem stopping handler graphicsServiceHandler java.lang.NullPointerException
   at com.ibm.cgsBus.service.GraphicsServiceHandler.stop(Unknown Source)
   at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:168)
   at com.cognos.pogo.services.DispatcherServices$ServiceStopper.safeRun(DispatcherServices.java:336)
   at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)

2014-11-26 11:22:56.266 ERROR [cognos.pogo.services.DefaultHandlerService] stopper-buxService: problem stopping handler buxServiceHandler java.lang.NullPointerException
   at com.ibm.cognos.bux.buxservice.BUXServiceBaseHandler.stop(BUXServiceBaseHandler.java:233)
   at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:168)
   at com.cognos.pogo.services.DispatcherServices$ServiceStopper.safeRun(DispatcherServices.java:336)
   at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)

ERROR [cognos.pogo.services.DefaultHandlerService] stopper-buxService: problem stopping handler buxServiceHandler java.lang.NullPointerException
   at com.ibm.cognos.bux.buxservice.BUXServiceBaseHandler.stop(BUXServiceBaseHandler.java:233)
   at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:168)
   at com.cognos.pogo.services.DispatcherServices$ServiceStopper.safeRun(DispatcherServices.java:336)
   at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)

Pls help me on this

Thank you

Title: Re: Problem while starting Report server
Post by: Raghuvir on 04 Dec 2014 06:14:08 AM

hi,

Have you configured the dispatcher rightly ?

Regards

Title: Re: Problem while starting Report server
Post by: nagoole on 04 Dec 2014 08:37:04 AM

Please cross check configuration setting from content manger and dispatcher server

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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: cognoslearner1 on 26 Nov 2014 05:27:23 AM