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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: kc9400 on 24 Nov 2014 03:58:50 AM

Title: [Solved] Can't connect to Cognos portal
Post by: kc9400 on 24 Nov 2014 03:58:50 AM
Morning,

Just got into work this morning and I've tried to run reports and connect to the portal but it's timing out and no reports will run.

I thought give the service a quick restart and still it won't let me get to it.

A back-up ran at 9:02 (50mins ago) so it's still working as such.

Running on windows server 2003
Cognos 10.2.X.X
Apache 2.2

anyone have any suggestions I can try? Full server restart maybe?

Also what other information do you need?
Title: Re: Can't connect to Cognos portal
Post by: kc9400 on 24 Nov 2014 04:10:20 AM
Resolved.

A server restart had caused the HTTP SSL service to be switched off. I've now set it to Automatically start, instead of manually.