We are using access manager 7.4.734 and would like to find the 'support end date.' I tried the site 'IBM Software support lifecycle,' but no luck.
Quote from: NedCPA on 05 Aug 2014 01:00:52 PM
We are using access manager 7.4.734 and would like to find the 'support end date.' I tried the site 'IBM Software support lifecycle,' but no luck.
Access Manager isn't a product in its own right - it ships with Cognos 7 products of various sorts. Which Cognos 7 product are you using it with?
You can see from the page below that all 7.4 builds have been unsupported for a good while. 7.5 is still current, though.
http://www-01.ibm.com/support/docview.wss?uid=swg27014713
MF.
We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4
So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?
Quote from: NedCPA on 07 Aug 2014 11:48:07 AM
We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4
So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?
Hi,
No - IBM hasn't killed Cognos Series 7. The currently supported builds are all 7.5. All 7.4 builds dropped out of support a couple of years ago though.
If you have Access Manager with your Cognos Finance 7.4 instance, it's no longer supported. You need to be on Cognos Finance 7.5 to have a supported version.
Cheers!
MF.
Thanks