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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: makerofthings7 on 02 Aug 2014 09:31:00 PM

Title: Stuck on "Checking CSK Availability"
Post by: makerofthings7 on 02 Aug 2014 09:31:00 PM
I just updated to the latest mobile release, and am stuck on "Checking CSK Availability" when attempting to start Cognos.

I've googled for that error, but haven't found anything relating to a "hang".  Any advice would be appreciated.
Title: Re: Stuck on "Checking CSK Availability"
Post by: charlie on 04 Aug 2014 05:22:43 AM
Can you provide more details about your install. Is it a standalone or distributed install? Does the error occur in all components or something specific?
Title: Re: Stuck on "Checking CSK Availability"
Post by: sunosoft on 04 Aug 2014 06:46:04 AM
Did you try a option to regenerate keys and then starting the services again.

http://www-01.ibm.com/support/docview.wss?uid=swg21383421