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Planning & Consolidation => TM1 => Topic started by: guy222kool on 30 Jul 2014 01:21:47 PM

Title: (Resolved) Cannot connect to TM1 Admin Server
Post by: guy222kool on 30 Jul 2014 01:21:47 PM
Hi,
I have been facing an issue in  a TM1 install.
I have installed TM1 10.2 on Win 2008 Server and started the Sample Servers that came along by default.
I am able to access the started TM1 Servers via TM1 Applications, TM1 Web, Performance Modeller and Cognos Insight Clients without any issue.
The issue is: when I try to access the TM1 Architect or Perspectives client, I cannot see any of the started Servers!
Perspectives gives me an error message saying "Cannot connect to Admin Server"
I have basically done a Single Computer installation with the Server and Client components installed on the same machine.

I have checked the tm1p.ini file and everything seems fine also added additional lines to Services file under \system32\etc\ as per IBM Technote http://www-01.ibm.com/support/docview.wss?uid=swg21590958 (http://www-01.ibm.com/support/docview.wss?uid=swg21590958)

I have done many TM1 installations but never faced this kind of issue.
Request the experts to share their opinion/experience on this issue.

Thanks
Title: Re: Cannot connect to TM1 Admin Server
Post by: sunosoft on 05 Aug 2014 06:33:51 AM
Did you resolve the issue ?

I faced such once. What mistake I did, I started TM1 architect first instead of starting admin service. In such case TM1 starts itself a new admin service which you can find in task manager. You need to first kill that related process. Then first start admin service and then start everything else.
Title: Re: Cannot connect to TM1 Admin Server
Post by: guy222kool on 06 Aug 2014 04:16:57 AM
Hi,
After checking multiple options I Was able to resolve this issue with a simple fix.
The tm1p.ini file seems to be the culprit for the issue and I just deleted that file and opened Architect again.
A new tm1p.ini file was created and I was able to access the started servers without any problem.
Title: Re: (Resolved) Cannot connect to TM1 Admin Server
Post by: sunosoft on 07 Aug 2014 03:25:36 AM
Great. Thanks for sharing one more cause and its solution :)