COGNOiSe.com - The IBM Cognos Community

IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: Yizi on 23 Jul 2014 09:29:48 AM

Title: Can't save report
Post by: Yizi on 23 Jul 2014 09:29:48 AM
Hi all, I'm experiencing a weird problem here. I can open the report and edit it, I can also save it but it doesn't actually save the report, the time stamp is same as before, am I missing any setting here?

Cognos 10.2.1
IIS 7
2 Dispatchers

Thanks.
Title: Re: Can't save report
Post by: bi4u2 on 23 Jul 2014 12:09:01 PM
I had this issue before, it was due to some IE browser settings that were being maintained by the administrator and could not be changed. We were able to edit and save the report using Firefox. You did not mention what browser you are using but can you try using a different one?
Title: Re: Can't save report
Post by: Yizi on 23 Jul 2014 01:09:25 PM
Thanks for the reply. I tried it on FF and still the same issue. Little more information:

This only happens when I use RS and not QS
IE: 11

Thanks in advance
Title: Re: Can't save report
Post by: MFGF on 23 Jul 2014 04:23:30 PM
Quote from: Yizi on 23 Jul 2014 01:09:25 PM
Thanks for the reply. I tried it on FF and still the same issue. Little more information:

This only happens when I use RS and not QS
IE: 11

Thanks in advance

Are you using IE11 in compatibility mode?

MF.
Title: Re: Can't save report
Post by: Yizi on 24 Jul 2014 02:16:31 AM
It's not a IE problem really, i doubt it, it's exactly the same in other browsers.
Title: Re: Can't save report
Post by: MFGF on 24 Jul 2014 03:19:24 AM
Quote from: Yizi on 24 Jul 2014 02:16:31 AM
It's not a IE problem really

You can't say this for definite. What version of Firefox have you tried? You need to be using a browser and browser version that is listed in the Supported Environments page:

http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqsForProduct?deliverableId=1330380859450#sw-14

MF.