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IBM Cognos 10 Platform => Cognos 10 BI => Framework Manager => Topic started by: KS on 31 Mar 2014 08:37:12 AM

Title: Unable to access services at URL FM error. Please check gateway URL...
Post by: KS on 31 Mar 2014 08:37:12 AM
Hi,

I'm getting the above error when I try to open an existing project in Framework Manager 10.2.1. after we upgraded from Cognos BI 8.2 to 10.2.1.  I've checked Cognos Configuration to make sure cognosisapi.dll is entered in the Gateway URL instead of cognos.cgi since the web server is configured for ISAPI.

I've got FM installed on the same machine as Cognos BI server (64 bit). FM is installed in a different directory. Using Windows 2012 server and IIS7 with SSO.

Any suggestions as to why I might be getting this error?

Title: Re: Unable to access services at URL FM error. Please check gateway URL...
Post by: adam_mc on 31 Mar 2014 03:40:35 PM
As well as changing the 64-Bit IBM Cognos Configuration, did you also change the configuration for the 32-bit Configuration for the Modelling tools?

If not, in the 32-bit IBM Cognos Configuration, you need to change, if necessary, the "Gateway URI" and the "Dispatcher URI for external applications" to the appropriate entries for your 10.2.1 Configuration.

Hope this helps,
Adam.
Title: Re: Unable to access services at URL FM error. Please check gateway URL...
Post by: KS on 02 Apr 2014 06:50:53 AM
Thanks so much Adam. That worked!
Title: Re: Unable to access services at URL FM error. Please check gateway URL...
Post by: MFGF on 02 Apr 2014 07:24:38 AM
You should be able to go to

Start > All Programs > IBM Cognos 10 > IBM Cognos Configuration

If not, you can launch Program Files (x86)\IBM\Cognos\C10\bin\cogconfigw.exe manually - make sure you "Run as Administrator"

Cheers!

MF.
Title: Re: Unable to access services at URL FM error. Please check gateway URL...
Post by: KS on 02 Apr 2014 07:47:10 AM
Thanks  as well MF.