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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: fry on 03 Feb 2014 01:20:15 PM

Title: Cant use packages Using Any Query Tools
Post by: fry on 03 Feb 2014 01:20:15 PM
HI

Have a brand new Cognos 10.2 install on windows server using IIS. Able to login sucessfully.

When trying to access any package using Report Studio I receive 415

The web request failed.
415 - text/plain
URL: /ibmcognos10/cgi-bin/cognos.cgi



When we try using query studio, we are able to open the package, but receive Response code 403.....


Thanks
Title: Re: Cant use packages Using Any Query Tools
Post by: sunosoft on 03 Feb 2014 05:15:49 PM
URL that you are able to see in error is really like : /ibmcognos10/cgi-bin/cognos.cgi ?

Or is it something like you did not provide the full URL  for privacy reason ?

Title: Re: Cant use packages Using Any Query Tools
Post by: MFGF on 04 Feb 2014 05:28:57 AM
Hi,

Did you follow the step-by-step instructions for configuring IIS in the Installation and Configuration Guide? Sounds to me like your web server isn't set up properly, although I'm guessing.

Failing that, have you checked that you didn't get any transfer errors when copying in the media during the install? Anything of interest in instlog?

MF.