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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: kiran.timsina on 30 Dec 2013 03:18:59 PM

Title: unable to configure standalone installation of Transformer
Post by: kiran.timsina on 30 Dec 2013 03:18:59 PM
I have Cognos BI 64 bit server installed in a host at ibm/cognos/c10_64 and 32 bit Transformer is installed at ibm/cognos/c10 in the same host. I have successfully configured the configurations for the server and transformer without any errors. Both the dispatcher and gateway are accessible from outside. But when I try to import a DMR package (made in FM) into Transformer I get an error which says:
"CCL-BIT-0031 The requestor cannot connect to the provider at the URL <dipatcher url>". The detail of the message reads as "CAM-CRP-0012 the cryptographic engine is not initialized".

I tried deleting the csk, signkeypair, encryptkeypair folders and saving/restarting the service but it didn't help. What else should I be looking at?
Title: Re: unable to configure standalone installation of Transformer
Post by: MFGF on 31 Dec 2013 09:20:45 AM
Hi,

Which web server are you using with Cognos 10 BI? If it's Apache, are you using the same user to install and start both services? If not, there's a chance your web server cannot read the crypto keys for password encryption/decryption.

Also, have you defined the correct dispatcher URI for Cognos 10 BI in the configuration of the 32-bit Transformer instance?

Cheers!

MF.
Title: Re: unable to configure standalone installation of Transformer
Post by: kiran.timsina on 31 Dec 2013 11:35:17 AM
The web server is IIS. The transformer configuration instance should be fine because the dispatcher and gateway URI are same as that in BI server configuration instance. Moreover there's no error while saving and testing the configuration.
Title: Re: unable to configure standalone installation of Transformer
Post by: sunosoft on 31 Dec 2013 08:31:23 PM
You are saying dispatcher and gateway URI are same. I think those should be different while configuring the transformer.

Gateway URI should be like below.
http://hostname or alias name:80/ibmcognos/cgi-bin/cognosisapi.dll

and dispatcher uri should be like
http://hostname:9300/p2pd/servlet/dispatch
Title: Re: unable to configure standalone installation of Transformer
Post by: kiran.timsina on 02 Jan 2014 09:44:05 AM
sunosoft, I meant the dispatcher and gateway URI in Transformer config instance are same as that in BI server config instance.
Title: Re: unable to configure standalone installation of Transformer
Post by: sunosoft on 02 Jan 2014 09:50:37 AM
Ohh. Sorry :(
Title: Re: unable to configure standalone installation of Transformer
Post by: MFGF on 02 Jan 2014 09:59:49 AM
Hi,

This might be a silly question, but are the versions of Transformer and BI server the same?

MF.