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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: kc9400 on 11 Dec 2013 09:02:11 AM

Title: Unknown element 'report'
Post by: kc9400 on 11 Dec 2013 09:02:11 AM
I'm getting the following message after setting up cognos 10.2.1 and trying to save a report.

The report specification contains an error at line ' 1', column ' 91'.

Unknown element 'report'
RSV-SRV-0042 Trace back:
RSReportService.cpp(759): RSException: CCL_CAUGHT: RSReportService::processImpl()
RSReportServiceMethod.cpp(258): RSException: CCL_RETHROW: RSReportServiceMethod::process(): reportUpdate_Request
RSReportGenerator.cpp(313): RSException: CCL_THROW: RSReportGenerator::syncProperties


Could anyone assist me with this? I've read something to do with CGI and ISAPI but not having much luck solving it.

Cheers.
Title: Re: Unknown element 'report'
Post by: MFGF on 11 Dec 2013 12:42:00 PM
Did you install Cognos 10.2.1 into an existing Cognos 10 instance folder or was it a new, clean install? Did you set up IIS from scratch for the new install or just reuse the old IIS config?

If it was me, I'd check that default.htm and index.htm are both using the correct redirect URLs and I would remove the IIS config and start again setting up Cognos10 and cgi-bin with the relevant application pools and handler mappings.

Cheers!

MF.
Title: Re: Unknown element 'report'
Post by: kc9400 on 12 Dec 2013 07:28:34 AM
Hmmmm I attempted to make it work with IIS, then decided to setup Apache just to see what happens   :P

When I'm accessing the remote desktop (where cognos is installed) I can run a report and save it without any issues, but when I access the Cognos portal from a browser outside the remote server that is when I am getting the error.

Does this help at all with working out what it could be?


Title: Re: Unknown element 'report'
Post by: kc9400 on 12 Dec 2013 08:11:09 AM
This issue was when using IE9..... I've updated the broswer to IE10 and the issue is resolved.