COGNOiSe.com - The IBM Cognos Community

IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: shukiez on 03 Dec 2013 01:36:29 AM

Title: insert image using https
Post by: shukiez on 03 Dec 2013 01:36:29 AM
hi all,
i'm try to insert image using https but i'm always get an error like

CGSErrorAssert:0:Fatal: Error: Error reading image resource

and i have try to follow step in this link

http://www-01.ibm.com/support/docview.wss?uid=swg21641767 (http://www-01.ibm.com/support/docview.wss?uid=swg21641767)

but i still have this problem, can anyone help me to solve this

thanks
Title: Re: insert image using https
Post by: udung on 05 Dec 2013 03:13:04 AM
Hi,

i have same issue
anyone can help me out for this issue?


Thank u
Title: Re: insert image using https
Post by: navissar on 05 Dec 2013 02:47:51 PM
As a workaround, If this is just an image (Not to be used as chart background or anything like that) you can use an HTML Item to insert the image.
Title: Re: insert image using https
Post by: udung on 05 Dec 2013 11:55:41 PM
Hi Nimrod Avissar,

i have bubble chart with 4 region, and every region filled an image.
for now if i using url http the image is showed but if i using https the image cannot showed (error: CGSErrorAssert:0:Fatal: Error: Error reading image resource (https://xxxxxxxxx/reporting/images/5_dog.gif) () : null). please see the error in attachment

please guide me to solve this issue


Thank u
Title: Re: insert image using https
Post by: shukiez on 17 Dec 2013 04:33:20 AM
hi all ,

is there any advice or sugestion for this problem?


thanks
Title: Re: insert image using https
Post by: MFGF on 17 Dec 2013 08:12:24 AM
Hi,

Did you restart your Cognos service after adding the certificate? If following the IBM technote didn't work, I'd suggest the best course of action is to log a call with IBM support. It doesn't look like there are any other known solutions - this second technote shows the same technique for resolving:

http://www-01.ibm.com/support/docview.wss?uid=swg21644090

MF.