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Planning & Consolidation => COGNOS Planning => Topic started by: adamhodge on 15 Nov 2013 02:12:09 PM

Title: 8.4.1 Planning RPC errors
Post by: adamhodge on 15 Nov 2013 02:12:09 PM
Need guidance on what to do about a hang on Win7 x64 - Cognos Planning, IE8.  Trying to load the contributor (epchost.exe).  I've checked the https traffic and it looks OK (returns 200 for everything).  However the process hangs and I get a PlanningErrorLog.csv with "Failed HRESULT [0x800706BE]: The remote procedure call failed."  for the gridWindowOpen procedure.

How can I troubleshoot this?  The epchost window launches but is blank.

IE8 and the Cognos process are 32 bit.

adam
Title: Re: 8.4.1 Planning RPC errors
Post by: skinners666 on 18 Nov 2013 11:02:52 AM
Anything else interesting the logs? (the lines before that error)
Title: Re: 8.4.1 Planning RPC errors
Post by: adamhodge on 19 Nov 2013 08:42:52 PM
nothing in the log file the Cognos process leaves (csv file).