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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: shukiez on 07 Nov 2013 01:44:21 AM

Title: Please help to solve PF-SRV-6112
Post by: shukiez on 07 Nov 2013 01:44:21 AM
hi all,

when i enable anonymouse user for publish etl and restart service, I got the following error when i access report server.

PF-SRV-6112 Unrecognizable XML document starting with the element '</cm>.


Thanks in advance,

Kind Regards
Title: Re: Please help to solve PF-SRV-6112
Post by: Grim on 07 Nov 2013 07:56:22 AM
Not sure exactly what your talking about for the "Anonymous" part, but it looks like you might be hitting the following:
http://www-01.ibm.com/support/docview.wss?uid=swg1PM35874

What version of Cognos are you running and have you installed any Fix Packs (FP)?

Might want to also double check this (But I doubt this is the issue)...
http://www-01.ibm.com/support/docview.wss?uid=swg21371441
Title: Re: Please help to solve PF-SRV-6112
Post by: shukiez on 08 Nov 2013 01:13:38 AM
hi Grim,

the "Anonymous" part that i mean is cognos namespace in cognos configuration,

i'm using Rational Insight 1.1 bundles the latest IBM Cognos version 10.1.1
and i have installed fix pack for this version
Title: Re: Please help to solve PF-SRV-6112
Post by: Grim on 12 Nov 2013 01:05:12 PM
Oh jeebus. Bundled Cognos that comes with Rational Insight and it's giving you this error? Ouch.

Is this a new install or an install that has been running for a while?

By the sounds of it an existing install. You may want to open a PMR with Rational support on this one as it may be a bug.

Is this an issue with the Rational Insight provided canned reports? If yes, you definitely want to open a PMR.