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IBM Cognos 8 Platform => COGNOS 8 => Topic started by: rajanikumarv on 25 May 2007 06:30:54 AM

Title: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 25 May 2007 06:30:54 AM
Hi All,
i have a problem accessing my cognos portal deployed on IIS on machine A and accessing it from machine B. i am able to open it from machine A but not from machine B.
in machine A my url is http://localhost/Cognos8/cgi-bin/cognos.cgi and in machine B in url, i replaced localhost with  machines IP.
can any one tell me what could have gone wrong???

regards
Rajani Kumar
Title: Re: Accessing Cognos Portal from a different machine.
Post by: swordfish on 25 May 2007 07:45:21 AM
I may sound a little silly but

a. Are both your systems in network?
b. You mentioned that you replaced localhost with "machines IP" - Did you use Machine A's IP or Machine B's IP

These were my first thoughts.

SW
Title: Re: Accessing Cognos Portal from a different machine.
Post by: goose on 25 May 2007 09:05:09 AM
From machine B try and ping host A (server) and see if you can see the server
Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 27 May 2007 10:38:02 PM
I have made sure that Machine A and B are in network as i pinged A from B(my own machine). in the URL, it was machine A's IP.still i am not able to access it. what i think is something to do with IIS. is that so??? some one pull me out of this issue plz.
Title: Re: Accessing Cognos Portal from a different machine.
Post by: goose on 28 May 2007 05:25:02 AM
Do the following and post the results:

1. On machine B in IE enter http://<serverip> and post  the results

2. On machine B in IE enter http://<serverip>/Cognos8/cgi-bin/cognos.cgi  and post the results

If your using IIS I would recommend using ISAPI instead of the CGI but we can do that later.





Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 28 May 2007 06:12:11 AM
yes ive used both the ways. not much change..
Title: Re: Accessing Cognos Portal from a different machine.
Post by: goose on 28 May 2007 06:50:46 AM
on machine B when you go to http://<serverip> what do you see?
Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 28 May 2007 07:22:23 AM
for few seconds i see in the status bar "opening page port no." and then finally page cannot be displayed.
Title: Re: Accessing Cognos Portal from a different machine.
Post by: goose on 28 May 2007 08:27:13 AM
Can you post the exact message that you get, "page cannot be displayed" could be a number of things
Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 28 May 2007 10:04:17 PM
please have a look at the screen shots.. of Machine A
Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 28 May 2007 10:06:02 PM
please have a look at the screen shots.. of Machine B
Title: Re: Accessing Cognos Portal from a different machine.
Post by: goose on 29 May 2007 01:36:43 AM
Ok maybe you just need to configure some settings in your clients browser

1. Open IE on machine B

2. Click Tools -> Internet Options

3. Click the Connections tab

4. If machine B is on a LAN and there is something in "Dial-up and Virtual Private Networks settings" make sure "Never dial a connection" is selected, else ignore

5. Click LAN Settings

6. Now try both these steps

    a) Check "Automatically detect settings" click OK till all the popup windows are closed. Try and go to the cognos portal again

    b) If that doesnt work you might need to configure a proxy manually, do steps 1 -5, then uncheck "Automatically detect settings" and check "Use a proxy server for your LAN...", you must enter a valid proxy name and port which is usally 80. Click OK till all the popup windows are closed. Try and go to the cognos portal again


7. If that doesnt work try it from another PC and see.

Hope this helps!
Title: Re: Accessing Cognos Portal from a different machine.
Post by: COGNOiSe administrator on 30 May 2007 08:12:25 AM
I think I've been generous with the size of attachments, but I have to STRONGLY object to BMP files. For crying out loud, use a tool like Gadwin PrintScreen to capture GIFs and JPEGs instead. They are much, much smaller. I don't want to pay for extra bandwidth ...
Title: Re: Accessing Cognos Portal from a different machine.
Post by: rajanikumarv on 30 May 2007 10:48:17 PM
i didnt think about that .sorry for what ive done. i will not be attaching files from now on..
Title: Re: Accessing Cognos Portal from a different machine.
Post by: COGNOiSe administrator on 31 May 2007 11:01:06 AM
You can still attach screenshots and docs, just make sure they are of the smallest size possible. GIF and JPG for images is prefered. ZIP for very large documents.