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IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: twister on 24 Oct 2013 05:59:03 AM

Title: Bursting - unable to view report outputs
Post by: twister on 24 Oct 2013 05:59:03 AM
I tried to burst a report in 10.1.1. The report says succeeded and when I go inside the report output versions, I am able to see the no of entries as 1-21 but I couldn't see a single report output. I am  able to see an error "There is an error loading the pager". Any help is greatly appreciated.

Thanks.
Title: Re: Bursting - unable to view report outputs
Post by: MFGF on 25 Oct 2013 04:02:20 AM
I imagine the burst outputs are tied in to different CAMIDs. Does your login belong to any groups or roles that correspond to those CAMIDs? If not, you're not going to be able to view the outputs. If you log in as a member of the System Administrator's role, you should be able to see them all.

MF.
Title: Re: Bursting - unable to view report outputs
Post by: twister on 25 Oct 2013 09:02:07 AM
I burst the reports to Everyone. Unfortunately I couldn't see the reportversions for saved reports as well i.e., this issue is not just with bursting. I couldn't see any report versions for any report (saved or burst). When I click on the report name for the burst output, I am able to see the first report output. I have been told that this issue could be due to FP2 in 10.1.1. We are trying to contact IBM for this.

I tried to build a URL to retrieve other burst reports but it is not working either. URL that I used is,
<a href="https://mycompany/cognos/cgi-bin/cognos.cgi?b_action=cognosViewer&ui.action =view&ui.object=/content/folder[@name='BI Reports - Development']/folder[@name='Reporting Packages']/report[@name='Test Crosstab']/reportVersion[last()]/output[@burstKey='Australia']">

DO you find anything wrong with this URL?

Title: Re: Bursting - unable to view report outputs
Post by: bdbits on 25 Oct 2013 04:59:09 PM
Since you are also having problems seeing saved versions of reports, I would guess it is either security (perhaps assigned capabilities), or a problem you will need tech support to help you debug. As was asked, if someone with administrator role logs in, are they able to see everything? That would point to security configuration as the problem.

I've not worked with bursting much, so although it looks like it could work, I really have no idea on the URL, sorry.
Title: Re: Bursting - unable to view report outputs
Post by: twister on 29 Oct 2013 03:39:42 AM
No. Security is not an issue here. This happens with any saved report output (without bursting). I am able to see the saved output by clicking the report name but when I click the icon "View the output versions of this report", I am unable to see any report outputs. I get an error ("There is an error loading the pager"). . I am not sure why that would be the case. I googled and found a link from IBM http://www-01.ibm.com/support/docview.wss?uid=swg1PM93351.