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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: Pavlo01 on 29 Aug 2013 12:48:51 PM

Title: Second Dispatcher Help
Post by: Pavlo01 on 29 Aug 2013 12:48:51 PM
Hello everyone,

A coworker installed IBM Cognos BI 10.2 (All components: App Tier, Gateway, Content Manager, Cognos Content Database) on Server1.

I installed a second instance of IBM Cognos BI (only the Application Tier) on Server2 because I want to add a dispatcher.

Everything seems to be working fine on Server1, however when i START the services on Server2 the database connections cannot be made however the dispatcher still gets registered. (FYI I am using SQL Server 2008 as logging, content manager, and notification database)

I get the following errors:

[Logging]

[ERROR] IPFTEST-006 Logging failed to connect to Database:jdbc:JSQLConnect://-----"------:1433/DBAudit

[Validate Database Connection Properties]

[ERROR] The database connection cannot be made

Failed Logon -----------"-------------: TCP/IP connection failed to host:---------------------"---------------------: Login failed for user --------------------"-------------------

[Start Service]

[ERROR] IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.

Check that IBM Cognos Service is available and properly configured



Please Help, Thank you in advance!
Title: Re: Second Dispatcher Help
Post by: Grim on 29 Aug 2013 12:58:26 PM
Right click your Audit DB connection in Cog Config and click test.

Sounds to me like the userid and/or password to connect to the DB is incorrectly entered.