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IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: jon.abel on 16 Aug 2013 09:35:28 AM

Title: Unable to paste objects from clipboard
Post by: jon.abel on 16 Aug 2013 09:35:28 AM
I am unable to paste objects (queries, filters, page objects) from the clipboard in Report Studio. I can apparently copy objects (the paste icon turns active), but clicking paste has no effect.

This only happens in our production instance of RS, and only on my workstation. Our test instance works fine, and the production instance accessed through either an admin account or other users' accounts on their workstations works fine as well.

I have "Use operating system clipboard" selected under Tools-->Options-->Advanced, and "Allow Programmatic clipboard access" is set to "Enable" on Internet Options-->Security.

I appreciate any help anyone can offer.
Title: Re: Unable to paste objects from clipboard
Post by: jon.abel on 19 Aug 2013 10:24:49 AM
We were able to fix this problem by rebuilding the user profile and clearing the IE cache.