When I try to run a report in any excel format from the run options menu nothing happens after I click Run. I have Excel 2003 installed on my pc. It happens on any report I try now matter how big or small. The same behavior is found on the other pc's in the office too. I just exported one last week with out any issue. I get the same results if I open up the report in report studio and try to run it in excel from there. Any suggestions? Thanks in advance.
are you using IE7?
please, verify Internet Options and Security settings. Although the use of Internet Explorer 7 is not supported with Cognos 8.1, the attached screenshots show the settings that work with Cognos 8.1.
let me know if it is not resolving the issue....
Check your pop-up blockers as well as IE Zone settings for your website.