Hi experts,
I installed Cognos 10 development version few days before and now its expired. So I uninstalled that. But still I found the installed folder had some files in it. I tried to delete that ,but it was throwing error message that its been used by some other program. I went to services, and I still see the Cognos 10 service is listed there in services. I suspect this is restricting me from deleting the folder contents. How can I remove this service and delete the contents in old installation folder? Appreciate your help in this.
I'm assuming this is windows so you'll have to use these steps to manually remove the service.
http://geekswithblogs.net/shahedul/archive/2006/10/13/93984.aspx
Once that is done reboot and then you should be able to delete the directory.
My guess is that IIS is running and holding some of the files and folders open. try doing iisreset -stop then deleting. If this works, do iisreset -start to start IIS back up again :)
MF.