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IBM Cognos 10 Platform => Cognos 10 BI => Mobile => Topic started by: Francis aka khayman on 02 Apr 2013 04:22:05 AM

Title: Ipad Users Updated Cognos Mobile Doesn't Work
Post by: Francis aka khayman on 02 Apr 2013 04:22:05 AM
Our current Cognos installation is 10.1.1 Fixpack 1. We installed Cognos Mobile 10.2.0.1.1 in our iPads and everything worked fine.

Unfortuntely Cognos Mobile 10.2.0.2.1 came and our users eagerly updated their Cognos Mobile. Now they get this error when retrieving reports:

DPR-ERR-2072
Unable to load balance a request with absolute affinity, most likely due to a failure to connect to the remote dispatcher....

Anybody experienced this and fixed it?

Title: Re: Ipad Users Updated Cognos Mobile Doesn't Work
Post by: MFGF on 02 Apr 2013 10:45:27 AM
I think IBM have released another update to the app which fixes a couple of, um, unwanted behaviours :) This was released a few days after the initial redesigned app hit the streets. It's worth getting your users to update to the new version to see if this fixes their issue.

Good luck!

MF.
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