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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: SynexusStuart on 27 Nov 2012 09:33:44 AM

Title: Report Service missing
Post by: SynexusStuart on 27 Nov 2012 09:33:44 AM
All,

We have 2 Application Tier servers "APP1" and "APP2". In "APP1" Cognos Configuration it was working fine and as expected until today and we realised that there were no interactive reports running on it (all were running on APP2.

When we looked at teh dispatcher in Cognos Administration, the ReportService is not in the list.

I checked teh Config on the server and "Report Service enabled" is set to "True" even with service restart, this does not make teh ReportService visible. Also when restarting teh service, teh details mention all the other services in the list except the ReportService.

EXAMPLE:

15:21:23, 'BatchReportService', 'StopService', 'Success'.
15:24:03, 'BatchReportService', 'StartService', 'Success'

Can anyone help find our missing service?

Stuart