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IBM Cognos Express => IBM Cognos Express => Topic started by: cognoskawi on 09 Nov 2012 01:50:57 AM

Title: Reinstallation failed
Post by: cognoskawi on 09 Nov 2012 01:50:57 AM
Dear all,

I have tried to install Cognos Express 9.0 on Windows 7 Ultimate. First, it was a success. Then, I removed it using Add/Remove Programs.

Then, when I tried to reinstall it, it failed. The message is: IBM Cognos Express is already installed on this machine. What should I do now? Because, I cannot find the services related to IBM Cognos. And I cannot find the programs in Start-->All Program in Windows.

Thank you.
Title: Re: Reinstallation failed
Post by: SomeClown on 10 Nov 2012 05:09:42 AM
Delete the old installation directory and subfolders.
Open regedit and sweep the registry, deleting all references to Cognos.
The uninstall doesn't work well in 9.x
Title: Re: Reinstallation failed
Post by: cognoskawi on 11 Nov 2012 09:07:15 PM
I have deleted all the cognos files and its sub folders. I have also opened regedt32, to find keys for Cognos, and removed them. But still, I cannot reinstall Cognos Express 9.0. It always said that I have installed the program.

Thank you.
Title: Re: Reinstallation failed
Post by: cognoskawi on 12 Nov 2012 08:39:13 PM
Dear all,

I still don't know how to reinstall IBM Cognos Express 9.0. The message is "IBM Cognos Express is already installed on this machine".

Please help....

Thank you.
Title: Re: Reinstallation failed
Post by: Express on 14 Apr 2013 08:57:51 PM
Express version 9.0 does not support installing on Windows 7

Following is the only supported platform:
Microsoft Windows Server 2003 SP2 (Enterprise Edition, Standard Edition) 64-bit

http://www-01.ibm.com/support/docview.wss?uid=swg27016645