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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: cbansal on 18 Oct 2012 08:54:10 AM

Title: Issue on Installing COGNOS 10.1 Trial on Windows 7, 32 bit machine
Post by: cbansal on 18 Oct 2012 08:54:10 AM
Hi,

I have two systems, both same config, Win 7, 32 Bit, 4 GB RAM

I downloaded the COGNOS 10 trial version from the IBM Site and installed on both of them.
It installs beautifully on one and is running fine. However on second one, post installation when it is supposed to launch the Manager in the IE, it throws the error that IE Cannot display the webpage.

On looking into the log files, I see the following error in cbs_run log file

cognos cbscryptohelper failed to initialize crypto


I am assuming something is going wrong here in terms of installation/application initialization. I have tried stopping the services and restating them. No luck!

Someone help please!!!
Title: Re: Issue on Installing COGNOS 10.1 Trial on Windows 7, 32 bit machine
Post by: jeffowentn on 06 Dec 2012 04:20:32 PM
Just guessing, but maybe there is corruption in the cryptography keys...however, if only using one machine for the install, then this is likely not the case...