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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: bi4u2 on 10 Aug 2012 09:38:09 AM

Title: Creating New Index Update
Post by: bi4u2 on 10 Aug 2012 09:38:09 AM
I have a client that does not have an index yet so we cannot use the search features. When I go to Cognos Administration/Configuration there is no icon to 'Create Index Update'. Is anyone aware of what I can check or something that needs to be changed in Cognos Configuration for this icon to appear? Client is on version 10.1.1.
Title: Creating New Index Update
Post by: MFGF on 10 Aug 2012 05:56:32 PM
Quote from: bi4u2 on 10 Aug 2012 09:38:09 AM
I have a client that does not have an index yet so we cannot use the search features. When I go to Cognos Administration/Configuration there is no icon to 'Create Index Update'. Is anyone aware of what I can check or something that needs to be changed in Cognos Configuration for this icon to appear? Client is on version 10.1.1.

I don't have access to C10 for the specifics, but if you go into Cognos Configuration and select the Cognos 10 service on the left, are all the services listed on the right set to 'True'? Just wondering whether the indexing service is disabled?

The other thing to check is the capabilities of your user. Are you a member of the System Administrator's role?

MF.

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Title: Re: Creating New Index Update
Post by: bi4u2 on 13 Aug 2012 09:16:14 AM
I checked configuration and everything was set to 'True', I will check to make sure that I am in 'System Administrators', I thought I was but I will check.
Title: Re: Creating New Index Update
Post by: sashafay on 21 Aug 2012 09:47:21 AM
This could be your browser issue: https://www-304.ibm.com/support/docview.wss?uid=swg21503911
I'm using IE9 without any problem. Firefox works as well.
Title: Re: Creating New Index Update
Post by: bi4u2 on 17 Sep 2012 10:37:15 AM
This did not help. I am on IE 9 and did check the Show Hidden Entries. Still not seeing the Create Index Update icon. Weird.
Title: Re: Creating New Index Update
Post by: charlie on 21 Sep 2012 01:23:49 PM
Did you try as mentioned here?

http://publib.boulder.ibm.com/infocenter/cbi/v10r1m0/index.jsp?topic=%2Fcom.ibm.swg.im.cognos.ug_cra.10.1.0.doc%2Fug_cra_id28492ImportSearchData.html

I was able to successfully create indexes on our environment. Make sure you exclude the report outputs and other irrelevant stuff, it will take a lot of time otherwise. 

Title: Re: Creating New Index Update
Post by: bi4u2 on 08 Oct 2012 11:05:17 AM
Charlie, thanks for the info. I have done this successfully at some clients but I have some clients where the ICON to create the index update task is missing entirely so I cannot even run it.
Title: Resolved: Creating New Index Update
Post by: bi4u2 on 10 Oct 2012 11:57:23 AM
We installed FP1 for 10.1.1 and this seemed to resolve it.
Title: Re: Creating New Index Update
Post by: michal on 08 Nov 2012 09:26:45 AM
we have been struggling to create any sort of workable index

(on 10.1 & 10.1.1)

index sort of works on a very small folder, but from what we're seeing thus far, anything with DMR or drillthrough reports causes the job to run for silly amounts of time (after two weeks we cancel the jobs)

creating individual index jobs per report and package seems rather crazy (or am i really that unreasonable in thinking that i cant point it at a subject area (one of many in our portal))

have all of you been able to run these index jobs without problems?
Title: Re: Creating New Index Update
Post by: bi4u2 on 09 Nov 2012 08:45:06 AM
Michal, the first time you run the index it may take a couple of hours so schedule overnight. One thing that I found is that you will need to change the 'Maximum Memory in MB' in Cognos Configuration from 768 to 1024. Also, on the Index Search tab, deselect some of the indexable types that may be not relevant for your organization.